Polite Pooches

Helping you Help your dog

Hi I am Clare, dog behaviour consultant.

 I do not believe there is such thing as a bad dog or naughty dog,        it is simply a lack of understanding.

After 40 years in the company of dogs and focusing on behaviour,   I have come to understand more.

This knowledge I aim to share with you, to support your dog’s whole well being and improve your lives together.

dog running with toy

About Me

 I’ve been a dog handler most of my life ( my first job aged 8 was walking neighbours dogs!)  and personally had family dogs, golden retrievers and german shepherd dogs. In 2006 I chose to follow my love for dogs professionally. Whilst studying further into dog psychology and behaviour, I started a ‘doggy daycare’ business, to give me a wider experience with many different breeds and personalities.

 The key to a happy and healthy dog is looking at the complete picture to having a well rounded, calm, and confident pet. This involves considering the dogs whole well being - diet, health, environment, stimulation       and enrichment, exercise and family life within your home.

Dogs often ‘tell’ us they are not happy and that is usually reflected in their behaviour.  I will to support you and give you the skills to understand the signs, this way you can learn how you can help your dog.

 To think more dog like will bring more understanding and respect so we can try to meet their needs better.     This is what I base my principals on, so all can live together more positively and harmoniously.

Usually just one visit with your dog and family can build an action plan for you to work with your dog towards you all having a fulfilling relationship.  Follow up visits can be arranged to help guide everyone.

There are many schools of thought surrounding dog’s behaviour and I continually consider new fields of research and advice with continued personal development, in the form of courses, reading and experiences.

Qualified with British College of Canine Studies-Advanced Canine Behaviour, dog psychology, holistic dog care, working with fearful dogs,canine healthcare and first aid, professional dog home care and dog walking.                               Proud volunteer education officer for Blue Cross.

Member of the Association for the Study of Animal Behaviour, Pet Industry Federation and Pet Professional Guild.

 I Follow guidance of DEFRA’s code of practice for the welfare of dogs and adhere to animal activities licensing regulations, I observe guidelines set down by pet education, training and behaviour council.


Behavioural Service

           I will visit you in your home and listen to your concerns and what outcome you would like to achieve.

                                                          Initially I will observe and interact with your dog, learning about their personality,                                                                                      We will all, probably go out for a walk, so I can observe behaviour outside the home too.                             Then offer practical advice and suitable tasks. 

I will work with you and your dog together, so you can gain confidence in the skills.

You will get a full report and solution ideas to problem areas.

                                                     I will keep in contact with you to see how you are all managing and to discuss anything                                               that may need improvement or still giving concern.

 I would like to meet all family members that share their lives with your pet.

What an owner can expect of me:

                               I will offer advice and support that is practical to each individual dog, owner and associated family/household                                               and to make sure owner is aware of procedures/actions before starting.

                                   I will model procedures/actions to owner and support you to be self sufficient with procedures/actions,                                             by offering clear structured instructions and tasks enabling you to reach required goals.

              We will talk about recognition of natural dog behaviour and how to work with that to achieve positive behaviour.

              To recognise and acknowledge stress or concerns. To be aware of and report safety concerns or issues. 

              I will also advise on holistic factors i.e. diet, general health, environment, enrichment and exercise regime.

                Confidentiality:  I may use case study for reference with other dogs, but no personal details will be used.

Specialist full insurance.

What your dog can expect from me:

 To consider and respect  specific breed or natural behaviour and  individual personality. 

To recognise any stress during consultation, or activities/tasks and alleviate this as quickly as possible.

 To have an awareness of environment and work within an area that feels safe.

 To respect and consider age, health and fitness capabilities.

 To modify and adapt depending on responses.

 To consider holistic factors i.e. diet, sleeping quarters, exercise regime.


What I expect from you:

Patience - your dog needs a calm, tolerant owner. 

Persistence – it can take time for your dog to learn some skills, everyone in the dogs life has to be consistent and dedicated.

 Commitment – as the phrase ‘A dog is for life’ and they will need your continued support, encouragement, love and understanding.



'Clare gave us really useful info and tips, it has been hard work, but their behaviour is improving and the dogs are becoming a pleasure.'
'I couldn't have done this without Clare's help and guidance and would definitely recommend her.'
'All I can say to you is thank you so much for the difference you have made to my daily life - I no longer feel guilty each day for not walking my dogs and that has made me feel relieved and happy.'
'I found the whole experience calming and reassuring. Thank you !'

Puppy Manual

Getting a puppy is an exciting time with lots to learn and new experiences.
I can visit you before or after the arrival of your new puppy and advise on what to expect, what you need and supply a personalised ‘user manual’.         This will cover a settling in schedule, training, feeding, handling and other areas of puppy care, specifically tailored for your family life and puppy.


Based in Chelmsford, Essex and up to 15 miles radius.

                                Covering Basildon, Wickford, Rayleigh, Southend, Brentwood, Billericay, Maldon,                                         Witham, Braintree, South Woodham Ferrers.

Personalised Puppy Manual £ 50.00 Home visit, advice and manual.

Full behavioural visit £ 130.00 which involves a visit to your home lasting approximately 2 hours, it will also include a full written report, a clear action plan. Phone or email support for lifetime of dog.

Follow up visit can also be arranged of approximately 1 hour, to discuss progress and offer a written report, a focus plan.    £ 50.00

                                   50% deposit required to secure a booking, evenings and weekends available.                                             Percentage of fee donated to Cinnamon Trust. 

Dog Walker